Frequently Asked Questions
How can I purchase these products?
You can place orders directly through our online platform or contact our sales team for assistance. We will confirm details regarding configuration, shipping, and guide you through the entire process from purchase to delivery.
What are the available payment methods?
We accept T/T Bank Transfer, online Trade Assurance services, Western Union, Money Gram, L/C, and Cash.
What is the delivery time and shipping method?
Lead time is generally within 1 week for stocked items. We offer express, air freight, or sea freight. For many regions, we provide door-to-door service including customs clearance and taxes.
What does the after-sale service include?
We provide at least a one-year warranty on all products (excluding consumables). Within the warranty period, we repair or replace parts for free. Lifetime technical support is also provided.
How is transaction security guaranteed?
We are a professional medical company with various government certifications and verified supplier status. All transactions are 100% guaranteed, ensuring safe payment ways and high-quality products.
Is technical support available for users?
Yes, we have well-trained engineers to provide ongoing technical guidance and support for the entire lifespan of the equipment usage.