1. What are your payment terms?
We support professional payment methods including T/T (Telegraphic Transfer) or L/C (Letter of Credit).
2. What is the typical delivery time?
Usually, we arrange the shipment within 7 to 15 business days after order confirmation.
3. How is the product packed for shipping?
Standard packing is provided as 25 kg per bag or within protective cartons. Custom packaging requirements can also be accommodated.
4. What is the validity period of the products?
Product validity depends on the specific items ordered and is maintained according to industry standards.
5. Which documents do you provide for shipping?
We typically provide the Commercial Invoice, Packing List, Bill of Lading, COA (Certificate of Analysis), Health Certificate, and Origin Certificate.
6. What are the main loading ports?
Shipments are primarily handled through major international logistics hubs to ensure efficient global delivery.