When can I expect a price quotation?
We usually provide a formal quote within 24 hours after receiving your specific inquiry.
Are samples provided free of charge?
For low-value items, we provide free samples with freight collect. For high-value products, sample costs apply, but these can be refunded once a bulk order is placed.
What are the standard payment terms?
Our standard terms are a 30% deposit via T/T, with the remaining 70% balance due before shipment.
Can you handle custom packaging designs?
Yes. If you require custom packaging or carton box designs, please provide your requirements and we will quote accordingly. Otherwise, we use our standard export packing.
What is the estimated lead time for mass production?
During off-peak seasons, lead time is 25-30 days after deposit. During peak seasons, it may take 40-45 days. We always strive for the earliest possible delivery.
What is your Minimum Order Quantity (MOQ)?
Our standard MOQ is 100pcs, though single units are available for sample checking and evaluation.