Frequently Asked Questions
1. What are the Payment Terms?
Re: T/T (Wire Transfer), Western Union, Paypal, and Credit Card through Trade Assurance.
2. How do you deliver the machine?
Re: By door-to-door service (DHL, UPS, TNT, FEDEX, etc.) or via air cargo.
3. What is the expected delivery time?
Re: Approximately 5 working days after payment is received.
4. What kind of warranty do you provide?
Re: We offer a one-year free warranty for the device.
5. Do you offer clinical training for operators?
Re: Yes. We provide professional training to ensure you can operate the device easily and effectively.
6. Are OEM and ODM services available?
Re: Yes, we are a factory and welcome inquiries for more details regarding customization.