Frequently Asked Questions
What is the packaging used for transport?
We use a strong and beautiful metal box designed for long-distance transportation to ensure the safety of the device.
What is the estimated delivery time?
Delivery usually occurs within 5 working days after payment is received, depending on your order quantity.
What certifications does this machine have?
The machine is CE certified and meets international safety standards for aesthetic equipment.
What are the available payment methods?
We accept T/T (Bank Transfer) and Western Union for secure transactions.
What happens if the machine malfunctions?
We offer a 2-year warranty. If any issues occur, provide photos or videos, and our technical team will resolve the problem within 1-3 days.
Do you provide technical support?
Yes, we have a professional technology support team. We provide technical documents and offer support via various online communication channels.