Frequently Asked Questions
What is the packaging for transportation?
We use a strong and beautiful metal box designed for long-distance transportation to ensure the machine arrives safely.
What is the estimated delivery time?
Delivery usually takes place within 5 working days after payment is received, depending on the order quantity.
What certifications do your products have?
Our equipment is certified with CE and other necessary international standards for safety and quality.
What payment methods do you support?
We accept T/T (Telegraphic Transfer) and Western Union for secure transactions.
What happens if the machine malfunctions during operation?
We offer a 2-year warranty. If any issues occur, please provide photos or videos, and our professional after-sales team will solve the problem within 1-3 days.
Do you provide technical support?
Yes, we have a professional technology support team. We provide full technical documentation and are available for timely assistance via various online channels.